The website lists all open time slots for the next available day. You will also receive an emailed confirmation. You can even send an email to explain your problem. Otherwise just tap on Book Reservation. You can now select a date and time for your appointment. Ask a Specialist in a blue shirt for help—they're your guides to everything from checking in for an appointment to checking out instantly.
If you start out in a chat, but discover your problem is more complicated, you can always ask to speak with a support technician on the phone. Do you have a problem or a question relating to your Apple products? They can just pick which type of product they have i. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. And the company has made it a bit more difficult to schedule a Genius Bar appointment at your local Apple retail store. Choose a Genius Bar Appointment.
It is completely frustrating and a big zero in my wanting to continue with these products. Another way to book Genius Bar appointment: Go to the Apple Store directly is the best way to get an appointment from Apple Genius Bar. See also: Filed Under: Tagged With: , I feel your frustration! You can now search for a store or select one nearby. Click the appointment slot that is convenient for you. This is necessary to confirm your reservation. Go to the Apple Genius Bar and confirm that you have an appointment. If one of Apple's knowledge base articles doesn't solve it, you also have the option of talking to an Apple Support rep on the phone right away, at a scheduled time, or via text chat; for hardware problems, you can also schedule a Genius Bar appointment.
Our staff consists of experienced writers who live and breathe Apple products every day. For example, if you are using Safari, it will show results for help with Safari. . Once you click on the time slot, your reservation confirms automatically. In her spare time, she sketches, sings, and in her secret superhero life, plays roller derby.
Then follow the screen instructions to proceed. It doesn't matter if you didn't buy your Apple product from the Apple Store. Apple has made it a little bit difficult now. How to set up a Genius appointment at an Apple Store Sometimes, reading and chatting online isn't enough: If you have a hardware problem or tricky software issue, you may have to bring your Mac, iPhone, iPad, or Apple Watch to an Apple Store for diagnostics and possible repairs. Select the device and problem that you need help with. However, as of November 20th, Apple has made the web interface easier to use by not requiring that you pick a registered product.
Then, the reservation is deleted. Click the Verify link to sign in. When I call Comcast they will say it's an Apple Mail problem,been there done that. Do you have any questions about how to get support your Mac, iPhone, iPad, or Apple Watch? Find the closest Apple Store that you want to go. You can also visit the now that you know how to sign up! Log into your to make an Apple Store appointment. You can easily cancel or reschedule it if you want to.
I agree with the previous people's complaints. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter. Select your local Apple Store from the Genius Bar Reservations drop-down. Apple World Today is a trusted source for news, information and analysis about Apple and its products. When you arrive, the Apple associates can help you better since you provided additional information. Select a date, fill in your contact info, and be sure to arrive early for your appointment.
Serenity Caldwell Serenity was formerly the Managing Editor at iMore, and now works for Apple. Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software. The Genius Bar site has information for help via chat, phone, or email for software-based issues, as well as reservation assistance if you have hardware issues. Apple has recently changed how genius bar appointments are made. You can search for a solution by typing your query into the search field. Beware of counterfeit parts Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues.