Look for the email address after Belongs to below the product name. If you have a one-time purchase of Office 2016 The computer freezes only on the first attempt to complete the initial setup process. Step 3: Follow the prompts to finish the redemption and setup process. Can I buy a product key? If you have feedback for TechNet Support, contact. You can also buy a digital download directly from the Microsoft Store at.
Be sure to sign in using your Microsoft account not your work email. Instead, for Office 365, Office 2019, and Office 2016, you can view the Microsoft account that Office belongs to. Note: If you bought a new, unused Office 365 product key card to renew an Office 365 subscription or to buy your trial, you can enter that product key if Office prompts you for it. Hi, In this forum we mainly support with your technical questions. Click Buy Office below to compare prices and options and to make your purchase. Visit the for more information. Step 2: After you sign in, select your name in the upper right-hand corner, and then select Order History.
Let's get your Office page, follow the prompts to associate your product key with your Microsoft account and start the installation process. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online. Can I view my product key online? Instead, you can start a trial of Office 365 Home, or buy Office. If you bought Office through the Microsoft Store If you bought Office through the Microsoft Store, you can enter your product key there. The Virtual support agent can also let you know if your product key has been blocked and can connect you to a live agent. Office Professional Plus, Visio Professional, or Project Professional Go to and enter your work email address. This account takes the place of your product key and can be used to reinstall Office from the and to activate Office.
If you buy a product key online and it doesn't work or stops working, see. Step 4: Select Install Office again in the window where the product key appears. . Do I need a product key to reinstall Office? For complete installation steps, see. If you aren't sure which site to use, you can enter your product key using the.
These steps apply only to Office Professional Plus, Visio Professional, or Project Professional. Let's get your Office page, follow the prompts to sign in again and associate your product key with your Microsoft account. Step 3: Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key this doesn't actually install Office. If you believe the product key has been lost, stolen, or misplaced and you simply would like to buy a newer version of Office, you can click Buy Office below to compare prices and options and to make your purchase. Just go to the and sign in using the Microsoft account that you used to buy Office. However, you don't need a product key to reinstall or activate these products.
Contact support If you still need help with your product key, visit our for help. Having problems with your product key? I lost or damaged my product key If you damaged your product key, but have a valid proof of purchase, Microsoft support may be able to replace your product key or provide other options. You can also enter the product key at. My product keys don't match This is normal. You can redeem your key at to set up your Microsoft account and install Office.
To work around this issue, follow these steps to rerun the initial setup process. If you have a subscription purchase of Office 365 Install Office through your My Office Account page. Check the sections below to find out if you need an Office product key and what to do with your key if you have one. Note that this product key won't match the product key shown in the. To learn how, see You can also switch your Office license if you buy a different version of Office. If Office is prompting you for a product key, you can sign in using the Microsoft account that you used to buy and download Office.
This way you can be sure that Office will activate successfully. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online. They are two different types of keys, even though they use the same format. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. It depends on what you're trying to do. You can also renew your subscription online, without a product key, at. Can I change my product key? The initial setup process should succeed this time.
My Office product key isn't working If you see an error message when you redeem your product key at , see. Step 3: Enter your Office product key, without hyphens. Office 365 Business Premium Step 1: Go to Step 2: Enter your Office product key without hyphens, and then select Next. Can I view my product key in Office? The Office product key shown on the will always be different than the product key that's shown on a product key card or email receipt. To locate your product key online, see. Step 5: On the Hi. Step 1: Go to and sign in upper right-hand corner with the Microsoft account that you used to buy Office.